FAQs

Shopping Information

Delivery charges for orders from the Online Shop?

We offer FREE shipping on all orders across Pakistan. No minimum purchase required — enjoy fast, safe, and secure delivery right to your doorstep.

How long will delivery take?

Delivery usually takes 3–5 working days across Pakistan. We always try to ship your order as quickly as possible so it reaches you on time.

What exactly happens after ordering?

After you place your order, you’ll receive a confirmation message. Our team then processes, packs, and dispatches your items. Once shipped, your parcel is handed over to our trusted courier partner for delivery to your doorstep.

Do I receive an invoice for my order?

Yes, you will receive an invoice for your order. A digital invoice is sent to you automatically after your purchase, and a printed invoice is included inside your parcel.

Payment Infomation

Is Cash on Delivery all over pakistan?

Yes, Cash on Delivery is available all over Pakistan. You can order from any city and pay when your parcel is delivered to your doorstep.

What should I do if I receive a damaged or wrong product?

We offer a hassle-free refund and return policy. If you receive a damaged, defective, or incorrect product, you can return it within a specified period, and we will process a full refund or replacement. Your satisfaction is our priority.

Can I change or cancel my order?

Yes, you can change or cancel your order within 12 hours of placing it. Please contact our customer support team as soon as possible, and we will assist you with the process.

What is "package tracking" in my orders?

Package tracking lets you follow the journey of your order from our warehouse to your doorstep. Once your order is shipped, we provide a tracking number so you can see its delivery status in real time.

Product was successfully added to your cart!